Overview

The Content Providers page allows admins to create and maintain content provider records used across courses. These records include provider names, branding assets (logos), and optional hierarchy via a parent provider.

Add a Content Provider

1. Navigate to Courses > Content Providers.

2. Select Add Content Provider.

1. In the Add Content Provider form, complete the required fields:

   • Content Provider Name* (required; up to 128 characters)

   • Standard Logo* (required)

   • Horizontal Logo* (required)

2. (Optional) Complete additional fields as needed:

   • Description

   • Certificate Color (enter a hex code, or leave as Transparent)

   • Parent Name (select an existing content provider record as a parent)

3. Upload logo files:

   • For both Standard Logo and Horizontal Logo, select Click to upload.

   • Follow the upload guidance shown on the form (image file under 3MB and not exceeding 1920px width).

4. Select Add Content Provider to save.

Result

The new content provider appears in the Content Providers list and becomes available for selection when creating or editing a course.

Edit or Delete a Content Provider

1. Navigate to Courses > Content Providers.

2. Locate the provider you want to manage (use the Search bar if needed).

3. Select the row Actions (⋮) menu.

4. Choose one of the following:

Edit a Content Provider

1. Select Edit.

2. Update the provider details as needed (name, description, certificate color, logos, or parent provider).

3. Save your changes.

Result: The content provider record updates and the table reflects the latest saved information.

Delete a Content Provider

1. Select Delete.

2. Confirm deletion if prompted.

Result: The content provider is removed from the Content Providers list.

Tip: If a provider is currently being used on one or more courses, deleting it may impact course configuration and how provider information displays. If you are unsure, consider editing the provider instead of deleting.

Troubleshooting

I can’t save the content provider.

• Confirm all required fields are completed: Content Provider Name, Standard Logo, and Horizontal Logo.

My logo won’t upload.

• Confirm the file meets the form requirements (image file under 3MB and not exceeding 1920px width).

• Try using a different image file type or resizing the image.

I don’t see the parent provider I need.

• Confirm the parent provider has already been created in the Content Providers list.

• If needed, create the parent provider first, then return to add the child provider.

I can’t delete a provider.

• You may not have permission to delete providers, or the provider may be restricted due to usage in courses.

Related Articles

• Content Providers (Overview)

• Create a course

• Add and manage instructors

• Locations overview