Dialogue is a conversational AI that lets learners speak naturally instead of typing. Because it processes live audio, environment and setup have a big impact on quality.

Environment & Setup

Treat a Dialogue interaction like a live meeting or oral assignment. The quality of your experience depends heavily on your physical environment and how you engage with the agent.

1. Use headphones whenever possible. This is the single most important step. Headphones prevent the agent from picking up its own audio output through your microphone which is a common cause of the agent appearing to "talk to itself" or respond without being prompted. Over-ear or in-ear headphones both work; even basic earbuds make a significant difference.
2. Choose a quiet space. Treat Dialogue like a live meeting or oral assignment: avoid buses, coffee shops, or other noisy environments. Background noise including a TV, radio, or nearby conversations can be picked up by the microphone and mistakenly interpreted as your voice, causing the agent to respond at unexpected times.
3. Speak in clear turns. Ask a question or make a statement, then wait for Dialogue to finish its response before speaking again. Talking over the agent, or having loud background sounds while it is speaking, can cause mis-heard questions or trigger extra unintended turns.

Browser Recommendation

For the best experience, use Google Chrome. Dialogue relies on real-time audio APIs that are most stable in Chrome. Other browsers may work but can introduce audio handling issues that worsen agent responsiveness or cause unexpected behavior:

• Safari — known microphone handling differences that can increase misfires
• Firefox — generally functional but less tested for real-time voice
• Edge — Chromium-based, usually reliable, but Chrome is preferred

If Something Goes Wrong

Common symptoms and what to try:

• Dialogue doesn't load, stalls, or starts "talking to itself"
  • Refresh the page
  • Move to a quieter space or mute nearby audio sources (TV, music, etc.)
  • Plug in headphones and start the session again
  • Switch to Chrome if you are on a different browser
• Agent responds when you haven't spoken — This is usually triggered by background noise crossing the agent's audio detection threshold. Headphones and a quiet space resolve this in most cases.
• Unexpected language switches or voice changes mid-conversation — These are known intermittent issues with the underlying voice AI platform. Refreshing and restarting the session is the current workaround.
• If the problem persists, follow your course instructions for reporting Dialogue issues (usually via your instructor or a support form).